Photograph each room from the doorway, then the water line, then the close detail: swollen kitchen units, silt on the skirting, stained carpet. Keep wet items until the insurer agrees they can go, unless they are a health risk, and photograph them first if they must go now. Keep every receipt for pumps, dehumidifiers, a skip or a night away from home. Write one page with the times: when water came in, when power went off, when you rang the insurer and the claim number they gave you. If you are in Midleton or East Cork and had flood gates fitted after Storm Babet, photograph them and note whether they were up. Save a screenshot of the FloodInfo.ie map for your address, with the date. It shows the mapped risk for the street. It does not decide what your policy covers. A restoration firm may record readings and photos as it works; that record is theirs to give you, under their own name.
A complete file has dated photos, a timeline, receipts, moisture readings and the claim number. A phone call is not a file.
Find the policy number and the claim number, list the rooms already stripped and the rooms still wet, and keep council letters together.
Public notes on the Midleton scheme and the property protection programme are context for an East Cork claim. Your policy wording still decides cover.